HLTAID016 Manage first aid services and resources
The person who makes sure everyone else is actually prepared.
Nationally recognised training for anyone responsible for overseeing first aid provision in a workplace — not providing first aid yourself, but ensuring the right people, equipment, and procedures are in place when someone else needs to. Ideal for safety officers, team leaders, and nominated first aid coordinators.
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HLTAID016 Manage first aid services and resources
Why this course matters
Someone has to make sure the first aid kit is actually stocked, the right staff are trained, and there's a plan in place before an emergency happens — not during one. HLTAID016 is for that person. It's a step removed from hands-on response, focused instead on the planning, risk assessment, and resource management that makes sure a workplace first aid response actually works when it's needed.
About this course
This unit describes the skills and knowledge required to establish, maintain, and facilitate the provision of appropriate first aid in the workplace. It applies to workers in nominated occupational first aid or management roles — not first aiders themselves, but those responsible for the systems around them.
What you'll be able to do
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Identify workplace hazards and assess risks to determine first aid resource needs
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Identify the equipment, resources, and personnel required to meet workplace first aid requirements
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Develop a first aid action plan in consultation with relevant stakeholders
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Service and stock a workplace first aid kit, using a checklist for supplies and equipment maintenance
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Maintain first aid equipment and resources according to manufacturer instructions
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Manage and maintain documentation required by the workplace and regulatory authorities
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Understand relevant state/territory WHS requirements for first aid provision
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Apply infection control principles when managing first aid resources
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Recognise when stress-management support may be needed following an incident
Training formats
Choose the format that fits your schedule
How you're assessed
Face-to-Face
A fully hands-on 3-4 hour session with no pre-learning required. Delivered in small groups with direct trainer guidance, using adult and infant manikins throughout.
Face-to-Face
Time on the day
Pre-learning
Best for
3-4 hours
None
Full hands-on experience in one setting
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Practical: Conducting a workplace risk assessment, developing a first aid action plan, and servicing a workplace first aid kit using a checklist — demonstrated in a simulated workplace environment.
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Theory: A written check covering WHS requirements, first aid codes of practice, and documentation obligations.
What to know before you book
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No prior experience needed — we start from scratch
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Minimum age 14 (guardian consent required for under-18s)
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A valid USI is required to receive your certification
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No physical first aid performance is required for this unit — this is a planning and management-focused course
Certification
On successful completion, you'll receive a nationally recognised Statement of Attainment for HLTAID016, valid for 3 years.
First Aid and Fire delivers this training and assessment as an approved third-party provider on behalf of Healthcorp Pty Ltd (RTO ID 91222). All qualifications and Statements of Attainment are issued by Healthcorp Pty Ltd in accordance with ASQA standards.