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First Aid and Fire Lead an Emergency Control Organisation Training Course

Lead an emergency control organisation

This unit of competency involves the skills and knowledge required to make decisions about the safety of occupants during a facility emergency and to give instructions on the priority order for responding to an emergency incident. 

It includes leading the preparation of facility emergency response procedures; commanding, controlling and coordinating facility emergency response procedures and responses and concluding the facility emergency incident. Individuals who undertake this work may also act as the primary liaison with emergency services after their arrival.

The unit has been developed to cover the facilities as specified in Australian Standard (AS) 3745 and AS4083. For this unit, as covered by AS3745 and AS4083, occupants are people attending a facility on a permanent or temporary basis such as an employee, contractor, student or resident, but not a visitor or patient and a facility is a building, structure or workplace that is, or may be, occupied by people (occupants).

All aspects of the unit must be undertaken in line with legislative requirements, organisational policies and procedures and approved safe practices. It applies to members of an Emergency Control Organisation (ECO) who are chief wardens, deputy chief wardens and communications officers.

Learning Objectives

This course provides participants with the knowledge and skill to effectively fulfil their duties as a chief warden in the event of an emergency by demonstrating competencies as follows:

  • Prepare for workplace emergencies

  • Apply command, control and coordinate aspects of workplace emergency procedures

  • Control the response to emergency reports, signals and warnings

  • Coordinate reports and results of initial emergency response

  • Conclude incident

Assessment will cover the ability to respond to emergency reports, signals and warnings properly; to give clear directions under emergency conditions; to make decisions appropriate to the situation; to keep others appropriately informed; to respond in accordance with the workplace emergency procedures; to take on a leadership role consistent with the emergency control organisation; and to operate in accordance with the command, control and coordinate framework of the emergency control organisation structures.

Performance Evidence Required

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria on at least one occasion and includes 

  • applying Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements

  • briefing emergency services personnel 

  • commanding, controlling and coordinating of facility emergency response procedures

  • complying with legislation, industry standards, codes of practice and regulations concluding facility emergency 

  • giving clear directions and keeping others informed throughout the emergency in accordance with facility emergency plan

  • identifying evacuation assembly areas

  • implementing facility emergency response procedures 

  • interpreting information displayed on emergency control indicator equipment including fire indicator panel, building management system and security management system

  • preparing for emergencies in a facility

  • responding to emergency signals and warnings appropriately

  • undertaking pre-emergency planning

Knowledge Evidence Required

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria and includes knowledge of

  • actions in response to developing situations

  • collation of information and reporting on the status of the emergency and/or evacuation

  • command, control and coordination framework

  • dynamic risk assessment

  • emergency response structure including external organisations and/or agencies 

  • emergency signals, warnings and procedures including audible and visual alarms or vibrating pagers; coded or uncoded public address announcements; email; screen alerts; stench alarms; verbal alerts and emergency devices

  • emergency stations including assembly or marshalling points; designated telephone or intercom; designated muster points; emergency control points; master emergency control point and Wardens' Intercommunication Telephones (WIP)

  • facility documentation, policies and procedures 

  • facility emergency plan and response procedures

  • how and when emergency signals and warnings may occur in a facility

  • leadership responsibilities during an emergency in a facility

  • legislation, industry standards, codes of practice and regulations 

  • liaison requirements of emergency services

  • own role in facility emergency plan including role and authority of attending emergency services

  • processes and procedures for briefings

  • typical behaviour of people in an emergency

  • Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements

Course Prerequisites

PUAFER005 Operate as part of an emergency control organisation is a pre requisite unit. Students must be at least 14 years of age at the time of attendance.

Clothing: We suggest that you wear comfortable casual clothing, as the practical nature of the demonstrations and practice may possibly require bending, kneeling and lying on the floor. Pants and flat shoes are recommended.


Learn more about the Australian Government’s competency and assessment requirements for this course at

Course Details

Face to Face:


The course has been developed to cover the broad range of emergencies and workplaces as considered in Australian Standard 3745-2010 and applies to employees in the workplace within all industries and in all contexts.

First Aid and Fire's course PUAWER006 Lead an emergency control organisation is 3 hours in duration.

Competency based training methods will be assessed through a combination of practical activities, written theoretical questions, observation reports and/or workplace simulation activities. A Statement of Attainment will be issued to successful participants.

Certificate Validity

Australian Standard AS3745-2010 – Planning for emergencies in facilities – advises that ECO members should attend a skills retention activity at intervals not greater than 6 months.

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