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First Aid and Fire Operate as Part of an Emergency Control Organisation  Training Course

PUAFER005 Operate as part of an emergency control organisation

This unit of competency involves the skills and knowledge required to work within the command, control and coordination structure of an Emergency Control Organisation (ECO). An ECO's priority is the safety of facility occupants and visitors during an emergency which means ECO members are responsible for pre-emergency, emergency and post emergency actions. It includes undertake pre-emergency planning, taking appropriate actions in an emergency and assisting with post emergency activities.

The unit has been developed to cover the facilities as specified in Australian Standard (AS) 3745 and AS4083. For this unit, as covered by AS3745 and/or AS4083, occupants are people attending a facility on a permanent or temporary basis such as an employee, contractor, student or resident, but not a visitor or patient and a facility is a building, structure or workplace that is, or may be, occupied by people (occupants).

All aspects of the unit must be undertaken in accordance with legislative requirements, organisational policies and procedures and accepted safe practices. It applies to members of an ECO who are floor or area wardens and/or wardens or deputy wardens.

Learning Objectives

This course provides participants with the knowledge and skill to effectively fulfil their duties as fire wardens in the event of an emergency by demonstrating competencies as follows:

  • Respond to emergency reports, signals and warnings

  • Initiate and control initial emergency response

  • Anticipate the further development of emergencies

  • Assist with post initial response

Assessment will cover the ability to respond to emergency reports, signals and warnings appropriately; to supply clear directions under emergency conditions; to make decisions appropriate to the situation; to keep others appropriately informed; to respond according to the workplace emergency procedures; and to take on a leadership role consistent with the emergency control organisation.

Performance Evidence Required

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria on at least one occasion and includes 

  • applying Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements

  • assisting occupants who may require assistance

  • assisting with post emergency response activities

  • complying with legislation, industry standards, codes of practice and regulations

  • contributing to facility emergency planning 

  • giving clear directions to occupants and visitors 

  • implementing safe work practices

  • initiating and controlling initial emergency response

  • responding to emergency signals and warnings

  • taking on a leadership role within emergency control organisation and/or a deputy role for other emergency control organisation positions

  • undertaking pre-emergency planning

  • using communications systems 

  • wearing required emergency control organisation identification

Knowledge Evidence Required

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria and includes knowledge of

  • command, control and coordination function of emergency control organisation

  • communications systems

  • context of own role within facility emergency response procedures

  • dynamic risk assessment

  • emergency assessment and emergency stations including assembly or marshalling points; designated telephone or intercom; designated muster points; emergency control point; master emergency control point and warden intercommunication point (WIP) telephones

  • emergency signals, alarms and warnings including audible and visual alarms; audible or vibrating pagers; coded or uncoded public address announcements; email; screen alerts; stench alerts; verbal alerts and emergency devices evacuation priorities and conduct of evacuation including shelter-in-place or lockdown

  • facility documentation including facility emergency plan; facility emergency response procedures; evacuation diagrams; personal emergency evacuation plans for occupants who have a disability and visitor profiles

  • facility emergency response procedures

  • hazard identification

  • legislation, industry standards, codes of practice and regulations

  • means of identification including arm bands with consistent colours and markings; helmets, caps, hats; tabards, vests or other distinctive clothing and uniforms

  • members of emergency control organisation roles and responsibilities 

  • methods of accounting for occupants during and after emergencies

  • methods of summoning first aid to occupants or visitors injured during an emergency evacuation

  • precautions to be taken during emergencies 

  • Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements including safe work practices

Course Prerequisites

There are no pre-requisites for this course. Students must be at least 14 years of age at the time of attendance.

Clothing: We suggest that you wear comfortable casual clothing, as the practical nature of the demonstrations and practice may possibly require bending, kneeling and lying on the floor. Pants and flat shoes are recommended.


Learn more about the Australian Government’s competency and assessment requirements for this course at

Course Details

Face to Face:


The course has been developed to cover the broad range of emergencies and workplaces as considered in Australian Standard 3745-2010 and applies to employees in the workplace within all industries and in all contexts.

Healthcorp’s course PUAWER005B Operate as part of an emergency control organisation is 3 hours in duration.

Competency based training methods will be assessed through a combination of practical activities, written theoretical questions, observation reports and/or workplace simulation activities. A Statement of Attainment will be issued to successful participants.

Certificate Validity

Australian Standard AS3745-2010 – Planning for emergencies in facilities – advises that ECO members should attend a skills retention activity at intervals not greater than 6 months.

First Aid and Fire

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