Health First Aid Resources Hub
Supporting you beyond the classroom
Welcome to the Mental Health First Aider Resource Hub.
Completing a Mental Health First Aid course is an important first step in building the confidence to recognise when someone may be experiencing a mental health problem, provide initial support, and encourage appropriate professional help and other supports.
This Resource Hub has been developed to provide Mental Health First Aiders with quick access to trusted Australian organisations, professional resources and continuing professional development opportunities. Rather than searching the internet, you'll find links to recognised organisations, evidence-based information and support services—all in one place.
This Resource Hub is designed to complement your Mental Health First Aid training and should not replace professional advice or emergency services.
Crisis and Immediate Support
If there is an immediate risk to life, or someone is at immediate risk of harming themselves or others, call 000 immediately. If you're unsure what to do, seek advice from one of the services below.
Service
Contact
Website
Best for
Emergency Services
000
Immediate danger or life-threatening emergencies
Lifeline Australia
13 11 14 (24/7)
Crisis support and suicide prevention
Suicide Call Back Service
1300 659 467 (24/7)
Counselling people experiencing suicidal thoughts, those caring for someone at risk, or those affected by suicide
Beyond Blue Support Services
1300 22 4636 (24/7)
Support for anxiety, depression and other mental health concerns
Medicare Mental Health
(formally Head to Health)
1800 595 212
Information, advice and connection to local mental health services
Healthdirect
1800 022 222 (24/7)
Free advice from registered nurses and guidance on appropriate services
Kids Helpline
1800 55 1800 (24/7)
Free counselling for children and young people aged 5-25 years
MensLine Australia
1300 78 99 78
Telephone and online counselling for men experiencing emotional and relationship concerns
QLife
1800 184 527
Peer support and referral for LGBTQIA+ communities
13YARN
13 92 76 (24/7)
Crisis support delivered by Aboriginal and Torres Strait islander people for Aboriginal and Torres Strait islander people
Open Arms - Veterans & Families Counselling
1800 011 046
Mental health and wellbeing support for current and former ADF personnel and their families
State Based Crises Services
Queensland
1300 MH Call
1300 642 255 (24/7)
Queensland Health's mental health access line providing assessment, advice and referral to public mental health services
Service
Contact
Website
Best for
What you will learn
Understanding Mental Health Problems
Participants gain foundational knowledge of:
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Depression and anxiety disorders
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Psychosis
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Substance use problems
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Traumatic events and stress reactions
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How these conditions commonly present in adults
Crisis Response Skills
Learn how to respond safely and appropriately to:
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Panic attacks
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Suicidal thoughts and behaviours
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Severe distress or agitation
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Psychotic episodes
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Substance intoxication
Improving Workplace Confidence & Culture
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Reducing stigma
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Encouraging early help-seeking
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Supporting colleagues with empathy and boundaries
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Building psychologically safe teams
The ALGEE Action Plan
A step-by-step, internationally recognised framework that guides safe and supportive conversations.teams
Certification
Upon completing the course and accreditation assessment, participants receive:
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MHFA Accreditation (valid for 3 years)
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Digital certificate issued by MHFA Australia
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Access to refresher training to extend accreditation
Who Should Attend?
Standard MHFA is ideal for:
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Managers, supervisors and workplace leaders
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HR teams and wellbeing coordinators
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Community organisations and volunteers
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Customer-facing staff
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Health and emergency service providers
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FIFO, construction, and high-stress work environments
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Any adult wanting to support family, friends, or colleagues
No prior mental health knowledge is required.